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Getting Started
Basic guides for setting up your account, staff login, and understanding your main Munchii dashboard.
8 articlesMenu Management
Comprehensive guides on managing categories, creating menu items, setting prices, stock, and modifiers.
12 articlesOrders & Payments
Learn how to monitor incoming orders, process refunds, set up tipping features, and manage payment methods.
5 articlesService Settings
Configuration for tables, generating order QR Codes, setting operational hours, and estimated wait times.
5 articlesIntegrations
How to connect your Munchii portal with third-party Point of Sale (POS) systems and external printers.
0 articlesPickup & Delivery
Configure your takeaway and delivery operations, ordering windows, and specific payment settings.
4 articlesCustomer Guide
Helpful resources for your customers on how to place orders and make payments smoothly.
2 articlesInventory
Manage product stock, monitor item availability, and keep every inventory change accurately recorded in your Munchii system.
13 articlesProcurement
Manage the procurement process, from purchase requests to monitoring procurement status in an organized way within your Munchii system.
3 articlesFeatured Articles
Most popular guides and tutorials
Managing Counter Pickup QR Code
The Counter QR feature serves as a dedicated digital gateway for customers who wish to place orders for direct pickup at...
Managing Upsell Strategies (Upsell Management)
Upsell is a strategy to offer a more premium or larger version of the menu item chosen by the customer (e.g., Regular to...
Creating a Menu Sub-Category (Section)
The Section feature allows you to divide items within a Menu Group into smaller, more specific parts. If a Category is a...
Latest Articles
Recently published guides
Purchase Order & Goods Receipt Guide
This guide explains the workflow for managing Purchase Orders (PO) and processing incoming Goods Receipt Notes (GRN) to...
Purchase Orders Guide
The Purchase Orders (PO) page is your central hub for procurement. It allows you to create, track, and manage all your o...
Supplier Master Guide
The Supplier Master page is your database for managing all vendor and supplier relationships. It keeps essential contact...
Inventory Reports Guide
The Inventory Reports page is your central tool for financial analysis and operational oversight, allowing you to track...
Stock Movements Guide
The Stock Movements page serves as your master audit trail, tracking every single change to your inventory levels—whethe...
Stock Opname (Physical Inventory) Guide
The Stock Opname feature allows you to perform physical inventory counts and adjust your system stock to perfectly match...
Frequently Asked Questions
Quick answers to common questions
If you forgot your PIN, you can ask your restaurant manager to reset it via the admin dashboard in the Staff Management menu. For more information on how the PIN works during shift changes, please read the How to Staff Re-login (Staff Unlock) guide.
Yes, you can temporarily close the service without changing the regular schedule using the Manual Override feature. More details on this feature and how to turn off the system during holidays can be found in the Configuring Service Operational Hours (Ordering Windows) article.
You can display tipping options in the form of percentages or fixed amounts on the guest checkout screen. Please follow the complete guide at Configuring Tipping Settings.
It depends on the settings. If you use a table-specific QR system (where the QR is tied to the table number), you shouldn't move tables randomly. If you rearrange the layout, you can reprint the QRs in the Designing and Printing Table QR Codes (QR Builder) section.
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